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The Drug Information Group (DIG) is a fee-for-service business unit within the UIC College of Pharmacy.  Historically, the DIG provided traditional, internal drug information services such as a bimonthly newsletter, P&T support, and responses to requests from providers and patients in the Chicagoland community.  However, the practice model changed in 1997 when the unit was required to become self-supporting and eventually revenue generating for the College of Pharmacy.  Through professional networking, the DIG signed its first major client (Cardinal Health) in 1998.  This long-term contract provided drug information services for approximately 450 hospital pharmacies with an extensive call volume.  This contract allowed the DIG to expand from 3 to 5 drug information specialists, and it also necessitated the provision of extended service hours (7 AM to 8 PM CST during weekdays and 10 AM to 2 PM CST on Saturdays) to meet the needs of hundreds of pharmacies nationwide.  The DIG continues with these expanded hours to this day with a staff of 14 specially trained drug information faculty.

Varied Clients, Varied Services Heading link

Today, the DIG has a varied client list.  To address the needs of these clients, the DIG offers a wide array of services including:

  • Responses to individual drug information requests submitted via a toll-free phone number or email
  • Single drug, drug class, and disease state formulary reviews
  • Consultative services for P&T committees
  • Disease-specific treatment algorithms and step-care documents
  • Continuing education programs for healthcare professionals offered in a variety of formats (ie, written, live, webinars)
  • Drug information slide kits
  • Database development
  • Writing projects including dossiers, standard response letters, global core response documents, manuscripts, newsletters, and posters
  • Documents in patient-specific language
  • Training programs for sales representatives and medical science liaisons
  • Advisory board and consensus conference development
  • Drug information and literature evaluation courses

If you would like more information regarding business development and potential partnerships, contact:

Jennifer Phillips, PharmD, BCPS, FCCP, FASHP Heading link

Clinical Professor
Director, Drug Information Group
University of Illinois College of Pharmacy
Department of Pharmacy Practice

833 S. Wood Street, Suite B12, College of Pharmacy, (MC 886), Chicago, Illinois 60612

We look forward to hearing from you!